Sometimes, if a customer is already at your store, they might decide to purchase something else from the Lucky Brands that you carry in your facility. In this case:
- Direct customers to the online store of the Brand, which products they would like to purchase.
- The customer should click the Lucky Pick-up today button on the product page, select your facility as their pick up option, and select the pickup time closest to the current time.
- After the customer checks out with their order, your facility will receive an email notification of a new incoming order.
- Open the Lucky Facility Dashboard, locate their order, and fulfil as usual. (see point 3. Fulfilling orders for more information)
If you have any questions, please contact firstname.lastname@example.org and we will be in touch the same day.